Shipping Info

Shipping policy
For any and all orders regardless of the amount, we provide free standard shipping (2-5days) in the US.
*We use UPS or FEDEX to deliver goods, you can check the logistics information on the official website of UPS or FEDEX.
*After you have successfully placed your order with hanbun.cc . Your order will be confirmed within 12 hours and you will receive an email with information regarding the details of your order.
*Your order will be prepared/shipped within 1-3 working days (Monday to Friday) after order being confirmed.
*We'll notify about your shipping information once we get your order.
*Delivery time is the total shipping time AFTER the order has been shipped.
*Please note that the order receiving time is = Preparing time +Shipping time.
Order Amount Estimated Delivery Time* Shipping Method
Any Standard: 2-5 Days Week days , including weekend (2-7 days) Free Shipping
PLEASE NOTE: Due to the impact of the COVID-19 pandemic, all orders are subject to shipping delays.
*We use UPS or FEDEX to deliver goods, you can check the logistics information on the official website of UPS or FEDEX.
In addition, if you encounter difficulties when using the official website, you can also use a third-party tracking service:
  • Package Mapping
  • After Ship
  • Package Track
  • 17 TRACK
We make every effort to ship all orders in 1-3 days. Although most the order ship in 2 days. Orders placed on weekends or public holidays will be attempted to be processed the following business day. You will receive a shipping confirmation email as soon as it has been dispatched. You can also contact us to keep you up with any update on the order.
Please Note in detail again:
1. All the products are $39 free shipping!
All orders ship from United States. Shipping estimates are based on dates provided by shipping couriers and shipping times may vary depending on shipping location. Delays experienced by shipping couriers, customs holds & other external third parties are outside of our control.
Please note, we do not ship to PO Boxes or Parcel Lockers. If you provide a PO Box or Parcel Locker address, your order will not be shipped until we get in touch with you for an alternative address. If we do not hear from you within 30 days, your order will be cancelled and refunded.
2. Not received a package?
We are sorry to hear that you have not received a package after the stated delivery timeframe, please contact us as soon as you aware and no longer than 30 days from the delivery date stated on your tracking.

3. Tracking information Issues

Your satisfaction and advice is our motivation! If you have any questions about tracking your order, feel free to contact us with your order number and tracking number. Our official Email: shipping@hanbun.cc

4. Missing/lost packages

Shape-it will take responsibility for any items that are damaged or lost during transportation. If all else fails, please contact our support team directly at shipping@hanbun.cc for help.
5. Any other question or concern
Please contact our customer shipping@hanbun.cc
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you click here see the order status.
Note:
The shipping time will be affected by public holidays, destination countries (especially shipping addresses outside USA or Canada),bad weather and international couriers.
Attention:
For delivering successfully, we suggest leaving your mobile number during checkout process.
Unsuccessful delivery caused by mobile number can not be compensated.

6.COVID-19 " Shipping

As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. team will do our best to keep you updated and informed about your order during this time as new information becomes available.
Regions heavily affected by the pandemic will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.
If you have any questions or concerns about your order, please email us at shipping@hanbun.cc
and our team will be happy to assist you, 7 days a week.
Thanks for Shopping with HANBUN!
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